Accessibility statement

Accessibility statement

The Spanish Data Protection Agency is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and applications for mobile devices..

Compliance status

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects listed below.

Non-accessible content

The content below is not accessible for the following reasons:

  • Non-compliance with RD 1112/2018:
    • There may be content on the portal in other languages in which the language change is not correctly labelled
    • Audio-only multimedia elements have no alternative
    • There are videos without subtitles
    • There is textual content without sufficient contrast
    • It can be seen that in some cases the focus does not meet the minimum required contrast ratio
    • In some cases there may be overlapping of content
  • Disproportionate burden:
    • Not applicable.
  • Content does not fall within the scope of the applicable legislation:
    • There may be documents in PDF format published before 20 September 2018 that do not fully comply with all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 30 May 2023.

The method used for this statement has been a self-assessment carried out by the Company itself with the support of the IRA Tool (Accessibility Review Report) of the Accessibility Observatory.

Last revision of the declaration: 30 May 2023.

Observations and contact information

Communications on accessibility requirements

You can make communications on accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:
  • report any possible non-compliance by this website.
  • transmit other difficulties in accessing the content.
  • make any other query or suggestion for improvement regarding the accessibility of the website via the contact form of this website.
Communications will be received and processed by the responsible company.

Accessible information requests and complaints

Via the contact form you can submit:

  • a Complaint regarding compliance with the requirements of RD 1112/2018 or
  • a Request for Accessible Information relating to:
    • contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, paragraph 4
    • content that is exempted from accessibility requirements because it imposes a disproportionate burden

In the Request for Accessible Information, the facts, reasons and request must be clearly stated in order to establish that the request is reasonable and legitimate.

Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the interested party does not agree with the decision adopted, or the response does not meet the requirements set out in article 12.5 of Royal Decree 1112/2018, the interested party may file a complaint. Likewise, a complaint may be initiated in the event of not having obtained a reply.

The complaint procedure set out in article 13 of RD 1112/2018 can be initiated via this link.

Optional content

The website:

  • has been designed in accordance with current standards and regulations in relation to accessibility, complying with the priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines (WCAG 2.1) specification.
  • is optimised for the latest current versions of Chrome, Edge, Firefox, Safari and Opera.
  • is designed to be displayed correctly in any resolution and on any desktop, tablet or mobile device (responsive design).
  • has been made using HTML5 as markup language and CSS 3 style sheets for its design.

In addition, a continuous audit and revision of content is carried out to facilitate its interpretation and improve navigation through the web portal.

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